Moving to self service security checkpoints with Guided Divest
Moving to self service
security checkpoints with Guided Divest
Point FWD proudly presents: Guided Divest - the first AI-driven solution designed for airport security checkpoints, delivering dynamic, passenger-specific divest instructions through interactive interfacing.
Authors
Gunther van Adrichem
Founder & Executive Director
Gva@pointfwd.com
Robin van Gemert
Managing Director
Robin@pointfwd.com
Solution highlights
Garbage-in-Garbage-out: Divestment can heavily impact lane performance and staffing efficieny levels.
The solution: Guided Divest smoothens the divestment process with help of passenger-specific instructions.
So, how does it work? AI-Supported detection of occluded items, prompting real-time feedback.
What’s next? Pilots, technology readiness and product strategy.
Request a demo
Has this article made you curious about Guided Divest? You are welcome to see it in action! Come see us for a demo at PTE at stand B140 or click the button below if you want to plan ahead.
The hidden bottleneck in airport security: Passenger Divestment
Security screening is often experienced as the most stressful process in the airport journey. For passengers, preparing for screening and divesting their items can feel confusing and rushed. What needs to be divested? How many trays are needed? And where should everything go?
At the same time, security officers must keep lanes moving while guiding passengers through these decisions. With high throughput targets, language barriers and a wide variety of travel experience amongst passengers, this moment requires constant attention from operators. When passengers arrive unprepared, trays are packed inefficiently, alarms increase and the process slows down.
For airports, this also has a direct financial impact. Security is one of the most OPEX-intensive processes in airport operations, heavily dependent on staffing. Today, reaping the benefits of increased screening performance often requires a high level of attention and intervention from security officers, which significantly impacts operating costs.
Smarter security, happy passenger
With Guided Divest, the divestment moment is a visually guided process so passengers arrive at the scanner better prepared. Instead of relying primarily on verbal instructions from officers, the system guides passengers with clear, dynamic, visual instructions. Once the required items have been placed in the tray, the system confirms the action with visual clues and passengers can move forward stress-free and with confidence.
By making the divestment step more intuitive and consistent, the checkpoint flow becomes smoother. Passengers feel more confident about what to do, which reduces hesitation and stress and officers spend less time repeating instructions or correcting mistakes. Better prepared trays lead to fewer unnecessary alarms, fewer secondary checks and a more stable throughput. For airports, this leads to more efficient use of staff and equipment, higher and more predictable throughput and an improved passenger experience at one of the most sensitive moments of the journey.
So… how does it work?
Guided Divest guides passengers through the preparation process step by step. As a passenger approaches the divest area, the system detects their presence and prompts them to take a tray. A passenger facing interface then provides dynamic instructions on what needs to be removed, such as jackets, accessories or footwear.
Using real time detection of clothing, accessories and shoes, the system updates the instructions and provides immediate feedback as items are removed. Once the required items have been placed in the tray, the system confirms that the preparation process is complete and the tray can be placed on the belt.
Behind the scenes, the solution runs as an edge based system that combines camera’s, passenger detection and object recognition models to identify clothing, accessories and footwear, even when items are partially occluded. The system also logs operational data, allowing airports to analyze passenger behavior, workload and checkpoint performance.
Where we go from here
Guided Divest is currently at Technology Readiness Level 6 (TRL6). The core components have been integrated and tested in a realistic checkpoint mock-up, validating the concept across different passengers, items and operational scenarios.
The next step is bringing the solution into operational environments. At the same time, we are further developing the product strategy and refining the concept based on real world feedback.
Come see it at PTE 2026 in London!
Come by at PTE at our stand B140. You may schedule a demo beforehand to see it in action. We look forward to discussing possible pilot options at your airport.