Tool Development: Airport-Wide Process and Queue Impact Modelling
Tool Development: Airport-Wide Process and Queue Impact Modelling
A user-friendly platform to manage capacity, queues, and staffing with precision
In this article, Point FWD is introducing its low-tech, user-friendly capacity- and planning platform to overcome short-term operational challenges for airport terminal processes.
Authors
Tjeerd van der Meulen
Senior Consultant
Tjeerd@pointfwd.com
Robin van Gemert
Managing Director
Robin@pointfwd.com
Article highlights
Unified approach: Models common airport processes with a consistent and transparent methodology.
Operational planning: Supports deployment strategies, staffing plans, and queue capacity impact analysis.
Detailed accuracy: Incorporates spacing, social distancing, equipment variations, and transaction times to optimise full-day schedules.
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Has this article made you curious about how to increase flexibility in operational planning? Point FWD, we are happy to help and answer in case-specific questions about simulations in security checkpoints that arise. We are open for demo requests and like to think with you in the solutions that can be brought with our security checkpoint simulation capability.
Covid-19 presents us with challenges the world had never seen before. It has resulted in a new situation, with touch-point intensive processes being impacted for an undefined period yet to come. One of the necessities now is getting grip on this new situation and taking a focused and dynamic approach in terms of process capacity and staff planning scenarios.
Our Airport-wide Capacity Modelling platform is an accessible and user-friendly toolset developed over the years to help you do just that. Based on our proven approach in security checkpoint environments, we are now introducing our capacity modelling method to the various passenger processes in the departure and arrival flows.
A common approach to airport process challenges
The logistical components across airport terminal processes, such as queuing, passenger processing, equipment deployment variants, and egress of a process, are present in a similar way. Our tooling enables complete disclosure of terminal processes into simple capacity models covering these comparable logistical components.
Some of the core values of our tool-set is to develop easy and accurate:
Operational deployment plans
Queue capacity impact modelling
Operational staffing plans
Our analytical approach operates at an advanced level of detail and covers input factors such as spacing areas, social distancing measures, process capacities, transaction times, equipment types including process variations. Based on the given input it enables accurate capacity calculation for full day operational schedules.
